About The Fostering Network
The Fostering Network brings together those involved in the lives of fostered children, ensuring the very best care in supporting people who work to improve opportunities for young people, and providing expert guidance to all fostering services transforming children’s lives.
The Challenge
The Fostering Network required radical digital transformation of IT to optimise operation, fundraising and service delivery, eventually moving to a Software-as-a-Service basis while merging a long list of separate but interdependent systems.
The Solution
Introducing a virtual IT Manager and dedicated onsite IT support Engineer immediately bridged the gap between The Fostering Network’s vision for digital transformation and the technology roadmap and support required to deliver on it.
Outcomes
- Enhanced, future-proofed IT estate, network and security, delivering on strategy to be software-as-a-service driven
- Scope, design, implementation of Microsoft Dynamics CRM solution for one single view of members and services
- Hosted CRM provides £80,000 per year saving across licensing, infrastructure and support