Middle-aged Hospitality staff operating ePOS device in a restaurant setting

Turnkey technology solutions for New Site Openings and Refurbishments

The hospitality and leisure sectors have a lot to think about when opening up new sites. Thankfully, all your IT and technology needs can be met by us.

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Our Approach to New Site Openings

For businesses that are rapidly scaling and opening new sites on a regular basis, we work as the single point of contact to plan and install all your IT and Technology solutions in a uniform and consistent manner.

Consistent set up

We make sure your technology solutions are planned and deployed consistently across all sites so that supporting them becomes easier

IT and POS specialists

As experts in all Hospitality IT and technology platforms and an Oracle Gold Partner, we've in-depth knowledge of Simphony POS solutions too

Tried and tested

We have opened thousands of sites over the last 20 years and rely on our own methodology to ensure a smooth and timely go-live

Working with Wanstor for the rapid UK scale-up has been fantastic - our launch site experienced the smoothest opening we've ever had, which is a credit to their team of capable professionals. They are experts in the Hospitality sector, managing and supporting our entire IT and technology setup."

David Carey,
Popeyes

All your technology needs for New Site Openings under one umbrella.

We know what a major operation it is to expertly coordinate the opening of new sites on time and within budget. That's why we've developed our New Site Openings methodology to take away the headache of dealing with technology requirements. We'll implement the latest and most secure architecture, giving your staff the digital tools they need to delight customers. Our methodology is unique, developed over twenty years of experience opening new venues.

The seven stages for success in New Site Openings

The Seven Stages to success in New Site Openings

Detailed planning and preparation at the start of your project
Physical assessments to identify locations for power, data and wireless access points
We deliver a timeline and allocate resources

Complete requirements scoping
Ordering and management of POS, networking, back office, voice services and payment solutions including PDQs and MIDs or TIDs
Single point of contact managing all third party suppliers ensuring hardware is installed, tested and operational on time

Engineers determine your connectivity requirements
Design your always-on, stable and secure internal network
Design WiFi networks and implement Guest WiFi
Manage and configure VPNs
Manage internet connectivity, wayleave and ECCs

Pre-installation site survey is conducted to ensure readiness
IT team sets up equipment, ensures data points for internet connectivity are correctly installed, cabling points are ready
IT requirements for third party contractors are captured

Setup and management of integrations between third party vendors
Includes integration of delivery aggregators including Deliveroo, Uber Eats and Just Eat
Configuration of gift cards and other non-standard payment methods including pay with phone and click & collect

Engineers configure all equipment including POS, back office equipment and tablets

Access to site is co-ordinated (RAMS, guest passes, hardware delivery in line with location requirements such as for airports or shopping centres)
Equipment installation, technical handovers, staff training, POS configuration adjustments, go-live preparation and support

One big technology ecosystem

We have long-standing relationships with many key technology providers to Hospitality, and are in prime position to own the end-to-end technology piece of this puzzle.