20 years of providing outstanding customer service in IT Support
Steering the business in order to ensure that Wanstor maintains consistently high standards of service and support.
Let's talkPeter Lukes
Non-Executive Chairman
Peter established Wanstor in 2002 to provide a more proactive approach to IT support services than other established 'maintenance' companies.
Peter has led the company from strength to strength by focusing on a dedication to service and technical excellence.
Francesca Lukes
Chief Executive Officer
With a management consulting background, responsible for driving innovation and digital transformation projects into large multi-national organisations, Francesca is experienced in developing and implementing technology strategies for the C-suite and is particularly passionate about providing customers with holistic, transparent services that put the customer first.
Manmit Rai
Chief Operating Officer
Manmit oversees all areas of Operations, from IT support to network monitoring and logistics, ensuring that we continue to meet our customers' needs by defining and implementing processes to optimise operational performance.
Richard Kuczma
Chief Technical Officer
Richard maintains oversight of Wanstor’s delivery, product engineering and innovation teams, with many years' experience of transforming businesses into Azure Expert MSPs, something only a handful of organisations worldwide are recognised by Microsoft for.
Carl Smith
Head of Sales
With over 25+ years in the IT industry, Carl is responsible for a high-performing Sales team driving business growth, and exceeding targets, with strong strategic leadership and a customer-centric approach.
Nicola Moss
Head of Marketing
Nicola is responsible for building brand awareness in our chosen sectors to position Wanstor as a leading Managed IT Service Provider, working across the business to ensure we deliver a first class customer experience.
Joy Breen
Head of Human Resources
Having worked with IT MSPs for over 10 years, Joy oversees corporate culture, talent acquisition and retention, recognition and reward, training, development and employee engagement.
Carl Bradley-Case
Head of Networks
Carl ensures that our networks meet customer needs and are flexible, resilient and secure, while also assisting with design, implementation and management of effective solutions for Wanstor and our clients.
Jack Smith
Head of Service
Jack is responsible for driving a consistently high level of experience for our customers. Whether that's excellence in our 24/7 support team or elevating our wider service propositions beyond customer expectations.
Mark Summers
Head of Proactive Services
Mark manages senior project and onsite engineering resources as well as Wanstor's Proactive Service. Through a continual improvement lifecycle, the Service is designed to identify and remediate foreseeable issues.
Ayyaz Mehmood
Head of Finance
Ayyaz leads the Finance team in supporting significant growth across the business, while challenging existing financial processes and developing cost-saving practices for both Wanstor and our customers.
Stuart Palmer
Head of Cyber Security & Infrastructure
Stuart manages our internal and customer Cyber Security and infrastructural requirements, working closely with teams to ensure consistently monitoring of daily operations for optimum performance.
Laura Watson
PMO Manager
Laura is responsible for successful management and delivery of Wanstor’s projects, ensuring they are delivered within scope, on time and to a high standard, while being transitioned successfully to support services.