More impact, less IT hassle: cut disruption, stay compliant, and help teams collaborate smoothly so more time goes to your mission
The Hidden Cost of Microsoft 365 Sprawl
Wanstor
Wanstor helps mid-market organisations reduce digital friction, strengthen security, and turn Microsoft AI investments into measurable outcomes.
60% fewer application crashes
Because digital friction removed before it becomes tickets.
DEX Score: 96 (vs 77 benchmark)
Meaning experience improvement is measurable, not anecdote.
£182 productivity saved per device
So time is given back to your teams, evidenced and attributable.
2.2t CO₂ saved per site / year
As a result of smarter, performance-led lifecycle decisions.
At scale, we operate across ~58k devices, ~1,550 sites, and ~13,500 tickets/month.
But what changes when IT is done properly? It’s not just that things work. It’s that fewer things break in the first place. As a result, your teams stop chasing problems and start moving faster.
We help organisations identify practical AI use cases, prepare Microsoft 365 data and security foundations, deploy Microsoft Copilot, and drive user adoption. The goal isn't more AI. It's less manual work, faster decisions, and measurable productivity gains.
Using Digital Experience Management, telemetry and XLAs, we identify slow logins, unstable applications and recurring problems before they become service desk tickets. The result is a faster, more productive working environment.
Identity, device, data and threat protection are embedded into how services are delivered. Using technologies including Microsoft Entra, Defender and Purview, security becomes part of day-to-day operations rather than a separate project.
Most Managed Service Providers report on tickets. We report on outcomes.
| Traditional MSP |
Wanstor |
|---|---|
| Reacts to incidents | Prevents incidents |
| Reports on tickets | Reports on productivity |
| Measures SLAs | Measures experience and XLAs |
| Security as a project | Security embedded by default |
| AI as a workshop | AI tied to business outcomes |
Using Digital Experience telemetry, automation, AI-driven analysis and proactive service management, we identify and resolve issues before they impact users.
Our approach: Detect → Remediate → Learn → Prevent
As the service learns, recurring issues become less common, service demand falls, and employee experience improves.
Where you start depends on what matters most to your business. So, these are the five ways we typically engage:
IT that just works - not by accident, but because it’s proactive, frictionless, and outcome-led.
Turn AI into measurable business performance - but do it safely, so value is realised without unnecessary risk.
Keep teams productive by focusing on the digital experience, not just tickets.
Protection built into every layer of how work happens - not bolted on afterwards.
Cloud, infrastructure, and identity - all designed for scale.
Every organisation has different priorities. Some want to reduce disruption. Others want to strengthen security, improve employee experience, modernise infrastructure, or realise value from AI. Wherever you’re starting from, we’ll help you focus on the outcome that matters most and build a plan to achieve it.
Service desk quality is a top shortlist criterion in managed services decisions.
That’s why, instead of focusing purely on resolution, we run an experience-led service desk with clear metrics and continuous improvement.
As a result, and with AI augmentation, issues are resolved faster – while repeat incidents reduce over time. Managed IT Services London UK
Book your 30-minute review and see how Wanstor benchmarks your technology against industry standards.
Different sectors feel IT failure differently. So, instead of a one-size-fits-all approach, we design around how your people actually work.
More impact, less IT hassle: cut disruption, stay compliant, and help teams collaborate smoothly so more time goes to your mission
In hospitality, every second counts - keep booking-to-checkout tech, POS and networks fast, secure and reliable so guests never feel the friction.
Protect sensitive client data and keep hybrid teams productive - secure, high-performance IT that reduces downtime and supports confident delivery.
Our long-lasting relationships go hand-in-hand with our decades of experience, success and reputation across the UK.
The latest insights and technology news from Wanstor IT - so you stay informed and ahead.
Wanstor
Richard Kuczma
Joy Breen
Vlad Birgauanu
Francesca White