IT that prevents problems, protects productivity, and prepares you for AI.

Wanstor helps mid-market organisations reduce digital friction, strengthen security, and turn Microsoft AI investments into measurable outcomes.

What our customers actually see

 

60% fewer application crashes
Because digital friction removed before it becomes tickets.

DEX Score: 96 (vs 77 benchmark)
Meaning experience improvement is measurable, not anecdote.

£182 productivity saved per device
So time is given back to your teams, evidenced and attributable.

2.2t CO₂ saved per site / year
As a result of smarter, performance-led lifecycle decisions.


At scale, we operate across ~58k devices, ~1,550 sites, and ~13,500 tickets/month.

Fewer tickets    •   Faster decisions    •   Measurable outcomes

SDI Awards 2024 - 2025 MSP Service Desk of the Year
SDI Awards 2024 - 2025 Best Service Desk CX

Why organisations switch to Wanstor


Most Managed Service Providers report on tickets. We report on outcomes.Managed IT Services London UK

Traditional MSP
Wanstor
Reacts to incidents Prevents incidents
Reports on tickets Reports on productivity
Measures SLAs Measures experience and XLAs
Security as a project Security embedded by default
AI as a workshop AI tied to business outcomes

Why choose Wanstor? What our customers say


Using Digital Experience telemetry, automation, AI-driven analysis and proactive service management, we identify and resolve issues before they impact users.

  • Detect problems earlier through continuous monitoring
  • Automate recurring fixes to reduce manual effort
  • Remove the root causes of digital friction
  • Measure productivity and experience, not just ticket volumes

Our approach: Detect → Remediate → Learn → Prevent

As the service learns, recurring issues become less common, service demand falls, and employee experience improves.

How we create impact

Where you start depends on what matters most to your business. So, these are the five ways we typically engage:

Effortless IT

IT that just works - not by accident, but because it’s proactive, frictionless, and outcome-led.

Transformation & AI

Turn AI into measurable business performance - but do it safely, so value is realised without unnecessary risk.

Experience & Operations

Keep teams productive by focusing on the digital experience, not just tickets.

Secure Productivity

Protection built into every layer of how work happens - not bolted on afterwards.

Digital Foundations

Cloud, infrastructure, and identity - all designed for scale.

Start with the outcome you want

Every organisation has different priorities. Some want to reduce disruption. Others want to strengthen security, improve employee experience, modernise infrastructure, or realise value from AI. Wherever you’re starting from, we’ll help you focus on the outcome that matters most and build a plan to achieve it.

The service desk people actually want to call.

Service desk quality is a top shortlist criterion in managed services decisions.


That’s why, instead of focusing purely on resolution, we run an experience-led service desk with clear metrics and continuous improvement.
As a result, and with AI augmentation, issues are resolved faster – while repeat incidents reduce over time.
Managed IT Services London UK

 

Explore our Service Desk

A man in a headset speaking on the phone, representing managed services and customer support. Managed IT Services London UK

Curious how your current IT experience compares?

Book your 30-minute review and see how Wanstor benchmarks your technology against industry standards.

 


Proud to work with some of the UK’s most well-loved brands

Our long-lasting relationships go hand-in-hand with our decades of experience, success and reputation across the UK.

Foresight customer white logo
Host Somerset customer logo
Catch22 logo
Wanstor have been epic. From implementing massive migrations seamlessly to huge improvements in efficiency and functionality.
Daniel Swithinbank
Head of IT & Digital, Catch22
The Arch Co logo
I feel I have the best of everything with Wanstor - from our initial requirement around in- and out-of-hours IT support, they’ve become a trusted partner in a short space of time.
The Arch Company
At every step of the way, Wanstor have offered us the best solution for the best value. They’re always focused on how we can save money, improve our service, and update our approach to IT.
Look Ahead Care