About The Arch Company
As the UK’s largest small business landlord, The Arch Company serves thousands of business owners who make a unique and vital contribution to the economy.
The Background
The Arch Company needed to onboard a new Managed Service Provider for in-hours networking and 3rd line support (1st to 3rd line support out of hours) and had invited several companies to participate in a tender process.
The Solution
Wanstor not only helped to ensure a smooth onboarding for the customer, but highlighted many areas where they could make significant cost-effective and security-first improvements to their IT.
Becoming a new customer of Wanstor’s gave us an in-depth discovery process where we had access to some of the most expert technical engineers."
Head of Technology Infrastructure, The Arch Company
Outcomes
- A seamless onboarding experience
- Efficient first, second and third-line support
- An optimised, digital transformation roadmap
- Expert integration with the customer’s legacy, in-house solutions