IT services should enable your business, not hinder it

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Maximise the value of technology

We’ll optimise performance, security and cost across your IT estate, so you get maximum benefit from investments you’ve already made

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Deliver process efficiencies

Benefit from our established toolset of automation, self-service and reporting capabilities and remove the administrative burden of technology

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Scale the service in line with your business

Our flexible as-a-service pricing enables your managed services to evolve as your business does, without the cost of a fixed overhead

Fully managed or an extra set of hands?

Our Managed Services scale dependent the needs of your organisation. Pick your flavour, delivered as a service.

Maintain

Maintain

Service Summary

Maintain technology availability and identify and remediate issues as soon as possible to minimise impact of technology failures

Suitable for

Organisations with basic or small technical requirements, technical teams who want to outsource a portion of management

What’s included?

  • 24x7 Incident Resolution
  • Availability Monitoring
  • Automation tooling (Password Reset, User Management)
  • Service Reporting
Manage

Manage

Service Summary

Proactive management of your technology estate with primary focus on both prediction and prevention of issues

Suitable for

Organisations with evolving or complex infrastructures highly dependent on the performance of technology to run their business

What’s included?

  • Maintain, PLUS:
  • Trend analysis & Problem Management
  • Performance Monitoring (CPU, Disk Space)
  • Anti-Virus Tooling, Patch Management
  • Asset & Device Management
  • Certificate Management
  • Proactive Health Checks
  • Quarterly Service Review Meetings
Optimise

Optimise

Service Summary

Enhanced management with a focus on optimising the performance, cost and security of the IT estate in line with business objectives

Suitable for

Organisations with evolving or complex infrastructures highly dependent on the performance of technology to run their business

What’s included?

  • Manage, PLUS:
  • Threat & Vulnerability Scanning
  • License Management & Optimisation
  • Optimisation & Development Days
  • Continual Service Improvement
  • Technology Roadmapping & Strategy
  • Monthly Service Reviews
Outsource

Outsource

Service Summary

Complete end-to-end management of your technology including a dedicated team and long-term planning

Suitable for

Organisations with no IT team who want complete management of the estate and their IT delivery outsourced

What’s included?

  • Optimise, PLUS:
  • Dedicated Service and Engineering team
  • Dedicated technical and account leads
  • Weekly Service Reviews
  • Service Guarantee
  • Virtual CTO
  • Technology Roadmapping
  • Cloud Architect Escalation
  • Weekly Service Reviews

Want to talk about IT?

We’d love to hear from you. Get in touch if you’ve got a query, or would like to discuss a Managed Service solution.

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Our Services

24x7 Support and Monitoring
24x7 Support
& Monitoring

Our Service Desk team are on hand 24x7x365 with the expertise & to help your staff get back to work. Equipped with the proactive tools needed to identify incidents, their aim is to resolve issues before these impact users

Patch Management
Patch
Management

Our patch management services can eliminate network vulnerabilities, deploy patches in an orderly & controlled fashion, streamline & simplify the involvement required of end users & improve regulatory compliance

Network Monitoring & Management
Network Monitoring & Management

With almost all core business applications reliant on connectivity, our 24x7 NOC ensures that you can be confident in the performance & security of your network around the clock

Email Security
Cloud & Infrastructure Management

We’ll monitor availability & performance of your infrastructure 24x7 and optimise workloads to ensure your infrastructure is configured appropriately for your organisational requirements

Proactive Health Checks
Proactive
Health Checks

Our proactive management service is designed to prevent failures occurring. Senior engineers review physical hardware, licenses, patches, monitoring trends & security to ensure network & infrastructure meet the needs of your business

Optimisation & Development
Optimisation & Development

Regular strategic reviews of IT systems against usage, process & objectives focused on optimising technology systems for performance, security and cost, including infrastructure workload optimisation, Office 365 license optimisation & management of Public Cloud environment

Wanstor are more than just an IT provider - we’re your trusted technology team

Wanstor NPS Score of +78
Outstanding Customer Service

From our account team to our service desk we are committed to delivering exceptional customer experience, as demonstrated by our industry-leading Net Promoter Score

Customers of Wanstor
Trusted by the brands we all love

We have industry expertise across the Not-for-Profit, Hospitality and Professional Services sectors, suporting a number of well-loved UK brands to transform through technology for 10+ years

Wanstor Vendor Partners
Award-winning technical expertise

We can offer both breadth and depth of technical expertise across the entire technology stack with a team made up of some of the best and brightest in the technology sector

Assess your business continuity performance and compliance against PCI, CIS, Cyber Essentials and more with a Threat & Vulnerability Assessment

© 2020 Wanstor. All Rights Reserved.
124-126 Borough High Street
London
SE1 1LB
Company No: 4524830
VAT No: GB 799 3856 44
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Wanstor
124-126 Borough High Street London, Middlesex SE1 1LB
Phone: 0333 123 0360, 020 7592 7860