We are thrilled to announce that we are FINALISTS for the prestigious SDI Awards 2024 in two categories: MSP Service Desk of the Year and Best Service Desk CX.

Following a detailed presentation to the judges in October 2024, Team Wanstor are proud to be chosen as FINALISTs in the category of MSP Service Desk of the Year and Best Service Desk CX.

This recognition is a testament to our team's dedication and hard work in delivering exceptional service and support to customers. The SDI Awards celebrate excellence in IT service and support, and being shortlisted is a significant achievement.

The MSP Service Desk of the Year award acknowledges the commitment to providing outstanding managed service desk solutions. This category highlights the impact and difference the team makes to the organisations they support, showcasing their ability to deliver high-quality service and support.

The Best Service Desk CX award recognises IT service and support teams that deliver the highest levels of customer excellence and service. This award is open to teams that have a well-defined customer excellence strategy, considering all aspects of customer needs and wants, including the journey, accessibility, helpfulness, relationships, communication, and resolutions.

Our teams are excited for the award ceremony and gala dinner on 27th March 2025!