In hospitality, IT Issues don’t wait. This is why your business can’t afford to either
In today’s fast-paced hospitality environment, downtime isn’t an option. Operations Managers work hard to maintain operations between venues, supply chains and digital platforms, but an unforeseen IT issue can soon throw a wrench in the gears and bring processes to a halt.
That’s why a proactive approach to IT management is essential—it helps prevent costly setbacks before they can happen, improving efficiency and ensuring a seamless customer experience.
Staying Ahead with 24/7 IT Monitoring
Your guests might check out, but IT issues never do. Without real-time monitoring, small glitches can quickly escalate into major failures, resulting in unplanned downtime, lost sales, and disgruntled customers.
With 24/7 IT monitoring, businesses benefit from:
- Minimised Downtime: Early detection of issues allows for quick intervention before they disrupt operations.
- Enhanced Security: Cyber threats, data breaches, and unauthorised access attempts are spotted and mitigated before they cause damage.
- Optimised System Performance: Continuous monitoring ensures all systems, networks, and applications run smoothly, improving operational efficiency.
If you’re looking for way to identify potential threats and system vulnerabilities before they have an opportunity to become business-critical issues, then proactive 24/7 monitoring is for you.
Preventing Outages and Data Loss with Strategic IT Management
Monitoring is a great start, but it isn’t all you need—having a strategic IT plan in place is key to preventing outages and data loss. Hospitality businesses that invest in preventative IT strategies are more resilient and better prepared for unexpected challenges.
Some of the most effective strategies include:
- Predictive Maintenance: Leveraging AI and analytics to detect early warning signs of system failures and schedule maintenance before problems arise.
- Regular Software Updates: Keeping software and security patches up to date to eliminate vulnerabilities.
- Data Backup and Recovery Plans: Implementing robust backup solutions to protect critical business data and ensure quick recovery in the event o
- f a failure.
- Network Redundancy: Creating failover systems to maintain connectivity and prevent disruptions.
- Employee Training: Educating staff on cybersecurity best practices to reduce human error, one of the leading causes of IT failures.
These preventative measures keep businesses moving smoothly, even in the face of potential IT threats.
Wanstor’s Success in Powering Seamless Operations for Growing Businesses
Wanstor has been at the forefront of helping companies. From supporting day-to-day transactions to ensuring customer satisfaction, businesses rely on robust IT systems to keep everything running smoothly.
Let’s take a closer look at how these partnerships are driving success:
Wagamama: Maximising Operational Efficiency with Round-the-Clock IT Support
We’ve talked a lot about the technology itself, but a vital component of proactive IT management is having reliable support on-hand when issues do arise. Having access to expert IT support can make the difference between a minor hiccup and a major operational crisis.
Let’s look at wagamama, for example. With a vast network of restaurants and a global footprint, any IT issue could severely threaten their ability to serve customers. By partnering with Wanstor, they’ve gained 24/7 IT support that ensures any potential issue—be it a hardware failure, network glitch, or software problem—is swiftly addressed before it impacts customers. This proactive approach has allowed Wagamama to maintain consistent operational efficiency, ensuring they continue to deliver top-tier service without interruptions.
Treetop Adventure Golf: Setting the Standard for Seamless IT Operations
For Treetop Adventure Golf, seamless IT was essential to the launch of their new flagship venue. Previously, their IT infrastructure was informal and couldn’t scale with their growth. By implementing a Software-Defined WAN (SD-WAN), FortiGate firewalls for enhanced security, and Meraki Access Points for reliable Wi-Fi, Wanstor ensured smooth transactions and exceptional guest experiences from day one. This robust, scalable IT foundation has enabled Treetop Adventure Golf to provide an immersive, high-energy experience and remain set for future expansion.
D&D London: The Value of Fully Managed IT Solutions
D&D London, a high-end restaurant group, needed a comprehensive IT solution to support multiple venues without any risk of downtime. By adopting a fully managed IT solution, which included WAN, Wi-Fi, and both onsite and remote support, they ensured uninterrupted service across their sites. This has enhanced operational efficiency, allowing D&D London to focus on delivering exceptional dining experiences rather than worrying about IT failures. By having a dedicated IT partner, businesses can focus on their core operations without worrying about unexpected IT failures. This ensures they remain competitive and continue providing a high-quality customer experience.
Future-Proof Your Business with Proactive IT
Hospitality is evolving rapidly, and businesses need IT solutions that can keep up with changing demands. A reactive approach to IT—where problems are only addressed after they occur—can leave businesses vulnerable to outages, security breaches, and lost revenue. Alternatively, investing in proactive IT strategies helps businesses stay ahead of potential challenges, safeguard operations, and provide customers with an uninterrupted experience.
In industries where time is money, staying ahead of IT challenges is key to sustaining growth and success.
At Wanstor, we specialise in proactive IT solutions that help hospitality businesses prevent issues before they arise. Get in touch with Wanstor today to learn how we can support your IT needs and keep your business running smoothly.